FAQ

Each chair comes with a wall mount, mounting kit and instructions so you can mount it on the wall. You can hang your chair and take it of whenever you want.  

We have exhibited amongst others, at the Milan Design Week, Dutch design week, Rosanna Orlandi Summer Gallery.  

Yes, please see our stockist page for more information on current locations.

Shipping costs within the EU are included in the price.

Orders outside the EU have a flat shipping rate of €89 per order. 

Please be aware that orders outside the EU may be subject to the relevant customs duties and/or custom handling fees of the destination country or state. Customs fees should be paid upon arrival by the receiver (you) and are in addition to shipping and handling costs. Unfortunately as customs charges are governmental taxes, we cannot discount or reimburse you for these costs. 

If your country is not an option at checkout, please email us at hey@in-cc.co.

Absolutely! Orders outside the EU have a flat shipping rate of €89 per order. Please send us an email with your order requests to hey@in-cc.co - and we'll manually arrange for your order.

Please be aware that orders outside the EU may be subject to the relevant customs duties and/or custom handling fees of the destination country or state. Customs fees should be paid upon arrival by the receiver (you) and are in addition to shipping and handling costs. Unfortunately as customs charges are governmental taxes, we cannot discount or reimburse you for these costs.


If your country is not an option at checkout, please email us at hey@in-cc.co so can arrange a manual order.

We declare all shipments as chairs. We will declare the amount you paid the for item. Unfortunately we cannot mark your shipment as a gift.

 

To put it simply. Is your delivery address in the EU, then no. Is your delivery address outside the EU, then probably yes.

We ship all works from our warehouse in the Netherlands. Whenever you objects are shipped to an address outside of the EU, customs charges may have to be paid. The exact amount can vary depending on the customs laws of your country or state.

Objects will be shipped out within 1 business day from our warehouse in the Netherlands. You'll be provided with a track and trace link. 

We ship all orders using a variety carriers. 

Shipments in the Netherlands are delivered the next business day. EU shipments are delivered within 7 days. To the rest of the world it will take around10 days.

We use FedEx, DPD, PostNL and DHL.

No, each chair is unique. We use natural materials like our Oak wood.  Also the fabric is made through a very complex process and will slightly vary per chair in terms of print, color and 3D texture. 

Absolutely, we only want happy customers. If you'd like to return your object you can do so within 30 days after receiving the item in the original packaging and box. Please contact us at hey@in-cc.co and we'll provide you with the next steps. 

 

 

The fabric reacts to steam (the fibers contract - hence it becomes more dense). So if you would like to have more 3D effect, you can use your steam iron for the and steam the fabric. Please do not let the fabric directly with the iron as it's PES and may melt. Also do not dry clean.