FAQ

Shipping costs within the EU are included in the price.

Orders outside the EU have a flat shipping rate of €89 per order. 

Please be aware that orders outside the EU may be subject to the relevant customs duties of the destination country. Customs fees should be paid upon arrival by the receiver and are in addition to shipping and handling costs. Unfortunately as customs charges are governmental taxes, we cannot discount or reimburse you for these costs.

If your country is not an option at checkout, please email us at hey@in-cc.co.

Absolutely! Orders outside the EU have a flat shipping rate of €89 per order. Please send us an email with your order requests to hey@in-cc.co - and we'll manually arrange for your order.

Please be aware that orders outside the EU may be subject to the relevant customs duties of the destination country. Customs fees should be paid upon arrival by the receiver and are in addition to shipping and handling costs. Unfortunately as customs charges are governmental taxes, we cannot discount or reimburse you for these costs.

If your country is not an option at checkout, please email us at hey@in-cc.co so can arrange a manual order.

We declare all shipments as chairs. We will declare the amount you paid the for item. We cannot marUnfortunately we cannot mark your shipment as a gift.

 

To put it simply. Is your delivery address in the EU, than no. Is your delivery address outside the EU, than probably yes.

We ship all works from our warehouse in The Netherlands. Whenever artworks are shipped to an address outside of the EU, customs charges may have to be paid. The exact amount can vary depending on the customs laws of your country.

Our chairs are handmade to order. Production takes about 8 weeks. When the chairs are finished we ship them immediately. You'll be provided with a track and trace link. 

We ship all orders on our standard service using a variety carriers. If you require express shipping, please contact us directly and we can get this sorted.

Most shipments are delivered within 7 business days in the EU. For orders outside the EU it will take a maximum of around 14 days.

We use DPD, PostNL, Dynalogic and DHL.